It captures every customer conversation before it answers a single one.
Here's how it will work. You connect the phone lines and inboxes you already use. Windgate captures every call and email, threads them into one timeline per customer, and drops a clean summary into the tools you already use. Your team keeps replying exactly as they do today. When you're ready, Windgate can start answering the routine conversations for you, under your business's name, on your terms.
Your local numbers and inboxes
Plug in the lines and email addresses you already run on. No new workflows, no number changes.
One thread per customer
Every conversation lands in a single timeline, with summaries you can scan in seconds, not a queue you have to dig through.
What Windgate handles
Start by watching. Add AI answering for the routine conversations only when you trust it, under your name, on your terms.
Where Windgate is today.
Answering and capturing calls on our own lines in Cayman, ahead of the first pilots.
Being built now, so emails land in the same customer thread as your calls.
Comes after email, into the same customer thread.
Built on carrier-grade voice infrastructure. Early-access members hear first, and some will be invited to try it with us before launch.
Built for the way Caribbean businesses actually run.
Real local lines.
Built to run on local carrier infrastructure, on the numbers your customers already recognise.
One platform, every channel.
Phone, email, and chat in a single service configured to your business. One point of contact, not three vendors with three contracts and three dashboards.
On-island and accountable.
Built and supported here, for a relationship-driven market, not a support ticket to a timezone thousands of miles away.